Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your information.
Whitescarver Engineering ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you use our services or visit our website.
Information We Collect
We may collect information that you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Service address and property details
- Payment and billing information
- Service history and maintenance records
- Communications and correspondence with our team
We may also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and pages visited.
How We Use Your Information
We use the information we collect to:
- Provide, schedule, and complete service requests
- Process payments and send invoices
- Send service reminders and maintenance notifications
- Respond to inquiries and provide customer support
- Improve our services and website experience
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our business (e.g., payment processors, scheduling software) and who are contractually obligated to protect your data. We may also disclose information when required by law or to protect our rights and safety.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar technologies to enhance your experience, analyze site traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may limit certain functionality on our site.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Object to or restrict certain processing
To exercise these rights, please contact us using the information below.
Your Privacy Choices
We do not sell your personal information for money. Like many websites, we may use cookies and similar tools for analytics and advertising, which some state laws treat as a "sale" or "sharing" of personal information.
Do Not Sell or Share My Personal Information
You can opt out at any time by choosing "Decline" in our cookie banner, by turning on Global Privacy Control (GPC) in your browser (we treat a GPC signal as a valid opt-out for that browser), or by contacting us using the details below.
California Residents
Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), you may ask us to tell you what personal information we collect, use, and disclose; to give you a copy of it; to correct it; and to delete it, subject to exceptions allowed by law. You may also opt out of the sale or sharing of your personal information. We will not discriminate against you for using these rights.
Canadian Residents
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you may ask to access the personal information we hold about you, ask us to correct it, and withdraw your consent to its collection, use, or disclosure, subject to legal and contractual limits.
How to Make a Request
Email info@whitescarverengineering.com or call (540) 982-0837. We may need to confirm your identity before acting on a request, and we will respond within the time required by applicable law. You may also use an authorized agent to make a request for you.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Whitescarver Engineering
Email: info@whitescarverengineering.com
Phone: (540) 982-0837